Koyten Electric Vehicles (“Koyten,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with us in any way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in various ways. This includes:

1.1 Personal Information

• Contact Information: Name, email address, phone number, postal address, etc.
• Account Information: Username, password, and any other details required to set up and maintain your account.
• Payment Information: Credit card details, billing address, and transaction history when you make purchases.

1.2 Vehicle Information

• Vehicle Details: Information about the Koyten vehicles you own or are interested in, such as model, VIN, and service history.
• Usage Data: Information about your use of the vehicle, including battery usage, charging patterns, location data, and driving habits.
• Diagnostics Data: Information related to the health and performance of your vehicle, including real-time diagnostics.

1.3 Technical Information

• Device Information: Information about the devices you use to access our website or mobile apps, such as IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies to improve your browsing experience on our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Services: To deliver the products and services you request, including vehicle maintenance, customer support, and product updates.
• To Personalize Your Experience: To tailor our services, offers, and communications to your preferences and interests.
• To Process Transactions: To manage and process payments, refunds, and other financial transactions.
• To Communicate with You: To send you important updates, promotional materials, and respond to your inquiries.
• To Enhance Vehicle Performance: To monitor and optimize the performance, safety, and reliability of your Koyten vehicles.
• To Comply with Legal Obligations: To meet legal requirements, respond to legal requests, and protect our rights.

3. How We Share Your Information

We may share your information with third parties in the following situations:

• With Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer support.
• With Business Partners: We may share information with our affiliates, business partners, and dealers to provide you with the best services and offers.
• For Legal Reasons: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
• In Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new entity.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your information:

• Access and Correction: You may request access to your personal information and request that we correct or update any inaccuracies.
• Data Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

6. Children’s Privacy

Koyten does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will take steps to delete it from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Koyten Electric Vehicles
Email: info@koyten.com