FAQ's

You can purchase Koyten electric vehicles directly from our website. Visit our Products Page to browse our selection and make a purchase.

You can find authorized Koyten dealers and service centers using our Dealer Locator tool on our website.

Charging your Koyten vehicle is easy. Simply connect the charger to your vehicle’s charging port and plug it into a standard electrical outlet. For detailed instructions, visit our Charging Guide.

Charging times vary depending on the model and battery capacity. On average, it takes about 4-6 hours to fully charge a Koyten electric bike or scooter.

To extend battery life, avoid overcharging, keep the battery cool, and store it properly when not in use. For more tips, check out our Battery Care Tips.

Regular maintenance includes checking tire pressure, inspecting brakes, and ensuring the battery is in good condition. For a complete maintenance schedule, refer to your vehicle’s user manual.

If your vehicle needs repairs, visit one of our authorized service centers. You can find the nearest center using our Service Center Locator.

It’s recommended to service your vehicle at least once a year or every 5,000 kilometers, whichever comes first. Regular servicing helps maintain optimal performance.

Koyten offers a comprehensive warranty on all electric vehicles. The warranty covers manufacturing defects and major components like the motor and battery. For detailed warranty information, visit our Warranty Page.

You can register your vehicle for warranty through our website. Visit the Warranty Registration page and fill out the necessary information.

You can contact our customer support team via phone, email, or live chat. Visit our Support Page for contact details and support hours.

Yes, you can test drive a Koyten vehicle at any of our authorized dealerships. Use our Dealer Locator to find a location near you and schedule a test drive.

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. For more information, visit our Payment Options page.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our Order Tracking page.

Yes, Koyten electric vehicles are designed with safety in mind. They include features like regenerative braking, durable frames, and advanced battery management systems. Always wear protective gear and follow traffic regulations while riding.

Our vehicles are built to withstand various weather conditions, including rain. However, it’s important to exercise caution and avoid deep water. Our Riding in the Rain guide offers more tips for wet weather riding.

Weight capacity varies by model. Generally, our electric bikes and scooters can support up to 120 kg (265 lbs). Check your vehicle’s user manual for specific weight limits.